SMS
TEXT MESSAGE (SMS) COMMUNICATIONS AND CONSENT. ^PropertyName^ ("^PropertyName^", “Company,” “we,” “us,” or “our”) provides text message (SMS) services for marketing and property management communications. By providing your mobile phone number and consenting to receive text messages from ^PropertyName^, you agree to the following terms and conditions:
HOW TO OPT IN TO RECEIVE SMS MESSAGES. You can opt in to receive SMS messages from ^PropertyName^ by: (i) By checking the SMS consent box on our website's contact form at ^PropertyWebsite^/contactus, (ii) by texting "JOIN" to ^PropertyPhone^, or (iii) by checking the SMS consent box when applying for an apartment or creating an account on our resident portal. When you opt in through any of these methods, you expressly consent to receive marketing and property management related text messages from ^PropertyName^. These messages may be sent using an automatic telephone dialing system to the mobile number you provide. Your consent to receive these messages is not a condition of purchase or rental of any property, goods, or services.
MESSAGE FREQUENCY AND CHARGES. Message frequency varies based on your account settings and interaction with our services. You may receive up to 4 marketing messages per month, plus additional transaction or account-related messages as needed. Message and data rates may apply. Messages are supported by all major U.S. carriers including, but not limited to, AT&T, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and others. Contact your wireless carrier for details about your messaging plan and charges.
HOW TO GET HELP. You can receive help at any time by: (i) texting HELP to ^PropertyPhone^, (ii) emailing us at ^PropertyEmail^, (iii) calling us at ^PropertyPhone^. When you text HELP to ^PropertyPhone^, you will receive a response message with contact information for ^PropertyName^ support.
HOW TO OPT OUT OF SMS MESSAGES. You may opt out of receiving SMS messages for marketing purposes from ^PropertyName^ at any time by: (i) replying "STOP" to any message received or (ii) contacting us by email at ^PropertyEmail^ or calling us at ^PropertyPhone^. After you send STOP to us, we will send you a message confirming that you have been unsubscribed from ^PropertyName^ SMS messages. After this, you will no longer receive messages from us. Please note that, even if you unsubscribe from marketing communications, we may still need to contact you with important information relating to your unit, the management of the property, and other important transactional or administrative information.
TEXT MESSAGE MANAGEMENT. You may receive texts from ^PropertyName^ for a variety of reasons. You can select your communication preferences through your account settings on the Site or manage receipt of certain types of communication by following the instructions included in the texts we send you. We will not knowingly sell your phone number or other information. We may share your phone number with third-party service providers (including RingCentral or Yardi) for the purpose of sending SMS communications from ^PropertyName^. These providers are required to protect your information and use it only for the specified purpose. Our third-party service providers' privacy practices are governed by their own privacy policies, which we encourage you to review. If you have any questions or concerns about our SMS communications, please contact our team using the Contact Us form on our site or by email at ^PropertyEmail^.